Salon Etiquette For Suki Staff And Guests
At Suki Hairdressing, our staff members follow a strict code of conduct and a standard set of salon etiquette guidelines to ensure that every individual is greeted with a proper welcome and on time. We expect our hairdressers to follow our salon etiquette to ensure that every client is welcomed properly and on time and enjoys a bespoke, welcoming, and pampered experience with us. Our salon management team further asks that every client observes these etiquette guidelines as well.
- Please note our operating hours listed here. Please ensure prompt arrival for your appointment as late arrivals affect other clients and our daily time management.
- We kindly ask that you adhere to our salon etiquette guideline, which requires appointment cancellations to be made well in advance and done so within our operating times. This allows us to book another client in your timeslot. Short notice with regards to cancellation will result in a cancellation fee payable by the client.
- If you bring your child or children with you to the salon, please ensure that they are kept entertained for the duration of your appointment. Non-entertained, hungry, and tired children do create distractions which we try to avoid in our calm and tranquil salon, so providing sufficient entertainment, food, and beverages for your little ones is much appreciated.
- As stipulated within our salon etiquette guidelines, all clients must be polite, courteous and are asked to keep their cellphones and devices silent to avoid the disruption of the tranquil, relaxed salon environment we have created. Please respect our staff members as well as other clients who are enjoying a relaxed appointment at the same time as you.
- Our salon etiquette guidelines also stipulate the intentional care of clients’ and staff members’ attire. For clients who have scheduled a colour appointment, help our colourists to avoid damage to your garments during rinsing and colouring by changing into an older top at our salon change rooms. Please also avoid wearing light-colored, white, and high collared tops.
- Please make use of our change rooms here at the salon as well as our Suki gowns. As per our salon etiquette guidelines, please leave the changing rooms neat and tidy.
- While we do not take responsibility for any clothing or personal items, please ensure all clothing items and personal items are kept safe and in your personal view.
- All clients are encouraged to read the Sustainable Practices section below and to act in a sustainable way that promotes positive outcomes.
OPENING HOURS
| Monday | Closed |
| Tuesday | 9.00AM – 6.00PM |
| Wednesday | 9.00AM – 9.00PM |
| Thursday | 9.00AM – 9.00PM |
| Friday | 9.00AM – 6.00PM |
| Saturday | Closed |
| Sunday | Closed |
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Sustainable Practices At Suki
At Suki, sustainability is a priority. We pride ourselves on being a loyal, long-term member of Sustainable Salons Australia, and it is through our constant adherence to sustainable practices, operations, actions, and the belief in sustainable practices, that our salon is able to not only make a positive change but help the local industry and environment. Our sustainable practices include:
- The collection of non-reusable hair is used to create hair brooms or are transported to Australian ports and used to soak up oil spills.
- The collection of ponytail donations to make wigs for children who suffer from cancer and alopecia.
- The collecting, disposing, and recycling of chemicals, colour tubes, paper, plastic, and tools.
- The implementation of a sustainable waste management system and the recycling of metals and used colouring foils, with proceeds paid to OzHarvest, which provides one meal per four recycled heads of foils.
- The providing of certified-organic, delectable teas for our clients.
- The promotion of reuse through the permittance of clients to take home their biodegradable towel to use in their garden or home.
- The installation of sustainable, eco-friendly, energy-efficient fixtures and energy outputs within the salon.
- The wearing of nitrile and biodegradable gloves and the use of eco-friendly eyewear protection.
- The providing of toilet paper, which was sourced and created from recycled paper.
Privacy Statement
Your details given to Suki are kept confidential and are for our records only. If there is any method in which you would prefer us not to contact you please let us know. Suki is committed to providing you with the best possible customer service and we are bound by the Privacy Act 1988 (Cth) which sets out a number of principles concerning the privacy of individuals. Please refer to our website for more information https://suki.com.au/privacy-statement/
As a Suki client you may be asked if you would like to be featured on our social media. No images will be used without permission. In return we request that you respect our stylist’s privacy and do not PM or send friend requests.
